We are where your business is.

Digitalization and convergence – are phenomenon that are gradually changing and expanding the limits of the traditional ICT market, making re-positioning of the market players a constant necessity. The strategies of ICT operators and user demands are increasingly more closely linked to the evolution and technological development of the ICT market: technological answers have to be timely, flexible and innovative.

CITEC's offer is mainly targeted at the Tlc markets, Business and VAS – Value-added services for fixed and mobile telephony.

In the Tlc market, CITEC took advantage from the growing convergence of the network infrastructures for transport and data access, identifying and stimulating end user's demands. CITEC's offer has been gradually enriched with solutions and value-added services, quickly adapting internal know-how to customer requests, but also by outlining independent innovative and versatile solutions for fixed and mobile telephony. Sound strategic partnership policy allows CITEC to enjoy solid collaboration with some of the most important services and technologies companies, thus creating products and systems that are absolutely cutting edge.

CITEC's offer for the Business area is geared to the various market sectors other than TLC: Finance, Industry, Travel & Transportation, Utilities, Health, PAC/PAL, Defence Distribution and Services. Finally, even the Consumer market could become the target of customer business.

CITEC integrates the latest technology in the implementation of Contact Centre even on existing infrastructures for a wide range of customers, from small and medium size companies to mission-critical carrier-grade applications.

In the VAS market, CITEC operates voice/video services with high value added contents. The ability to identify international development trends in the telecommunications sector, allows CITEC to design services such as: voice/video interaction, content search, downloads, road journeys, text message dictation vs. email, voice-mail to text, marketing promotions and many others, implementation of virtual assistance applications (Avatar).